Privacy Policy

1. Information We Collect

Tu Familia Health Center Inc. collects personal and medical information necessary to provide you with quality healthcare. This information includes personal identification data (name, address, phone number, email), health insurance information (Medicare, Medicaid, other insurance), and medical and health history necessary for your care.

2. Use of Your Information

We use your personal and medical information to provide healthcare services, process insurance claims, comply with legal and regulatory obligations, and improve the quality of our services.

3. Medical Information Protection (HIPAA)

We comply with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is protected and only shared with third parties as permitted by law or with your express consent.

4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. We may share information with healthcare providers involved in your care, insurance companies for claims processing, and when required by law.

5. Data Security

We implement technical and administrative security measures to protect your information against unauthorized access, misuse, or disclosure. Our systems comply with the security standards established by HIPAA.

6. Your Rights as a Patient

You have the right to access your medical information, request corrections to your record, receive a copy of our notice of privacy practices, and file complaints if you believe your rights have been violated.

7. Data Retention

We retain medical records for the minimum period required by Florida state laws and applicable federal regulations.

8. Minors

Our services are aimed at seniors. We do not intentionally collect information from individuals under 18 years of age without the consent of their legal guardians.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through notices at our facilities or by email.

10. Contact